Floral Express Website Privacy Policy


Protecting the privacy and confidentiality of personal information is an important aspect of the way that Floral Express conducts its business. Collecting, using, and disclosing personal information in an appropriate, responsible, and ethical manner is fundamental to Floral Express’ daily operations.

Floral Express strives to protect and respect the personal information of its customers, employees, business partners, etc. in accordance with all applicable regional and federal laws. Each staff member of Floral Express must abide by this organization’s procedures and practices when handling personal information.

This Website Privacy Policy informs everyone of Floral Express’ commitment to privacy and establishes the methods by which privacy is ensured. This Website Privacy Policy applies to all personal information within The Floral Express’ possession and control.


Personal information is defined as any identifying information about an individual or group of individuals, including name, date of birth, address, phone number, e-mail address, social insurance/security number, nationality, gender, health history, financial data, credit card numbers, bank account numbers, assets, debts, liabilities, payment records, credit records, loan records, opinions, and personal views. Business information refers to: Floral Express, business address, business telephone number, name(s) of owner(s), executive officer(s), and director(s), job titles, business registration numbers, and financial status. Business information is treated and handled with the same level of confidentiality, privacy, and respect as personal information. Consent occurs and is obtained when an individual sign an application, thereby authorizing Floral Express to collect, use, and disclose the individual’s personal information for the purposes stated on the form or in the Appropriate Use section of this policy. • Implied consent is granted by the individual when he/she signs an application, form or agrees to the terms of use on a website. This allows Floral Express to obtain or verify information from third parties (such as banks, credit bureaus, lenders, or insurance companies) in the process of assessing the eligibility of an individual, customer, client, job applicant, or business partner.


Floral Express collects and uses personal information solely for the purpose of conducting business and developing an understanding of its customers. There is no personal information collected while browsing this site or downloading any files provided. There is no use of Cookies, 3rd party hit counters, 3rd party banners, advertisements, web beacons, or any of type of Data Miners used on this site.

Floral Express obtains personal information directly from the individual to whom the information belongs. Individuals are entitled to know how Floral Express uses personal information and this organization will limit the use of any personal information collected only to what is needed for those stated purposes. Floral Express will obtain individual consent if personal information is to be used for any other purpose. Floral Express will not use that information without the consent of the individual. This Web site include links to third party Web sites. These sites are governed by their own privacy statements, and this site is not responsible for their operations, including but not limited to their information practices. Users submitting information to or through these third-party Web sites should review the privacy statement of these sites before providing them with personally identifiable information. Under no circumstances will Floral Express sell, distribute, or otherwise disclose personal information or contact lists to third parties. However, limited disclosure may be required as part of Floral Express fulfilling its stated business duties and day-to-day operations. This may include consultants, suppliers, or business partners of Floral Express, but only with the understanding that these parties obey and abide by this Website Privacy Policy, to the extent necessary for fulfilling their own business duties and day-to-day operations. Floral Express will retain personal information only for the duration it is needed for conducting business. Once personal information is no longer required, it will be destroyed in a safe and secure manner. However, certain laws may require that certain personal information be kept for a specified amount of time. Where this is the case, the law will supersede this policy. Floral Express vows to protect personal information with the appropriate security measures, physical safeguards, and electronic precautions. Floral Express maintains personal information through a combination of paper and electronic files. Where required by law or disaster recovery/business continuity policies, older records may be stored in a secure, offsite location. Access to personal information will be authorized only for the employees and other agents of Floral Express who require the information to perform their job duties, and to those otherwise authorized by law. Floral Express’ computer and network systems are secured by complex passwords. Only authorized individuals may access secure systems and databases. Routers and servers connected to the Internet are protected by a firewall, and are further protected by virus attacks or “snooping” by sufficient software solutions. Personal information is not transferred to volunteers, summer students, interns, or other non-paid staff by e-mail or any other electronic format.

Any questions or concerns regarding this Website Privacy Policy can be addressed by contacting The Floral Express by phone at 519.424.6989, Fax at 519.424.3462, email at sales@floralexpress.ca. The Floral Express will investigate and respond to concerns about any aspect of the handling of personal information. This organization will address concerns to the best of its abilities. This Privacy Policy was last updated on September 2022.

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